MyBrakes - Brake Order Pickup

Pick Up From Your Nearest Logistics Warehouse


Q. What is MyBrakes "Local Warehouse Pick Up" option?

A. Warehouse Pick Up allows you to place an order through one of our various online sales channels or even over the phone; with the convenience of collecting it at one over 50 Warehouse locations Australia wide. Your brakes will have put aside by the time you arrive so all you need do is collect and go.


Q. What will I need in order to collect my order from my nominated MyBrakes Warehouse

A. Goods will be available for collection when you receive the 'Your Pick Up Order is now ready for collection notification either via email or text message. You will need your online order number (or just print out your collection email) and valid Photo ID (driver's license) to collect the goods from our Warehouse.

 

Q. Do I need to collect the Pick-Up order personally?

A. No, you can nominate someone else to collect the order. But they will need to produce a valid Photo ID (Driver's License) at the point of collection.


Q. What if I want to change the nominated Pick Up Warehouse for my item? 

A. Please contact us via our customer service form as soon as you can and we will check the Warehouse Stock Availability for you.

 

Q. How can I cancel a Warehouse Pick Up order?

A. Please send us an email ASAP to sales@mybrakes.com.au


Q. What if I change my mind at the Warehouse and wish to buy something else?

A. Unfortunately our Warehouses are unable to cancel or issue new purchases. All new orders, order changes, or cancellations, need to be co-ordinated with MyBrakes on 0458145410


Q. What if the Warehouse is actually out of stock of my item after I place my order?

A. If we cannot confirm stock availability at your preferred Pick Up location, we will call you and offer the following solutions:
(a) Arrange item transfer from another Warehouse
(b) Arrange for the order to be picked up from another Warehouse
(c) Arrange for the delivery from another Warehouse